Welcome to Infocom Technical Support

At Infocom we believe that a high quality, professional support service is essential for you to get the most from your Internet service. You will find our specialist support staff extremely friendly, patient, helpful and knowledgeable, always ready to talk you through a system problem or just answer your queries. Feel free to contact us via e-mail or phone whenever you need us.

+256-414-562-800 - General Line.
+256-414-342-192 - Fax
Customer Care:
1199 (Toll free within Infocom Talklite VoIP network)
1199 (Toll free from within Celtel network)
0752-911199 between 8:30 a.m. - 8:00 p.m. Weekdays (6:00 p.m. Weekends)

E-mail: customercare@infocom.co.ug

Our E-mail / Internet dial-in numbers are:
049-5100 (UTL network, ISDN capable), 078-217100 (MTN network, ISDN capable)

For more information, please check out the frequently asked questions section and the glossary. There is also information on the current developments on our network, and various downloads to help you get the most out of your Infocom service.