This Frequently Asked Questions [FAQ] page deals with a number
of issues relating to your INFOCOM account. If you can't find the answer
to your question then please e-mail customercare@infocom.co.ug. Also,
take a look at our glossary for an explanation
of some of jargon connected with the Internet.
Introduction
General
How do I choose an account name?
What do I need to put a web site on the Internet with the address www.mycompany.co.ug?
What do I need to put a web site on the Internet with the address www.mycompany.co.ug?
Introduction
What is the InternetBasically, this is an encyclopaedia of information, a world-wide library if you like and includes facilities of an electronic mail box [e-mail]. Most services are free of charge, except for the price of a local phone call. Where charges do apply to services it is clearly indicated and these cannot be opened accidentally.
What is E-mail?
An e-mail address enables you to collect messages from anywhere in the world
at any time almost instantly. We supply a free e-mail address. This can reflect
your name or service. For an extra charge you can have more than one mail
box so that each person can have their own mail box at the same address. You
can send and receive a simple memo to a full colour document direct to and
from your home computer.
How much does it all cost?
For actual prices and more details get in touch with our sales department sales department.
General
If you do not require your own domain name you can chose your
own account name. This is the name which appears after the address of the server your account
resides on (such as http://www.infocom.co.ug/).
This will determine account name or email address. For example, if you select the username 'my_name' then your email address would be 'my_name@infocom.co.ug'. If you want to check that the account name you want has not already been taken by another customer or have any queries regarding a name then please contact our sales department or call us to discuss your requirements. Account names are allocated on a first come, first served basis.
This will determine account name or email address. For example, if you select the username 'my_name' then your email address would be 'my_name@infocom.co.ug'. If you want to check that the account name you want has not already been taken by another customer or have any queries regarding a name then please contact our sales department or call us to discuss your requirements. Account names are allocated on a first come, first served basis.
You need three things in order to put a web site with the address
www.companyname.co.ug on to the Internet. Firstly, you need to register the name www.companyname.co.ug,
and we will arrange this with the appropriate authorities. Secondly, you will need to design the website (we can design this for you) and finally you will need some web space in order to store your web site (please ask for our detailed website hosting facility).